FAQ & Booking Conditions
Our prices are in euros per person per night including breakfast, plus €1.50 local tax + €0.05 tourism promotion fund
The hotel reserves the right to cancel bookings made through the hotel website within 24 hours of receipt without giving any reason.
Please note that same-day bookings can only be made until 8 p.m.
14:00 – 22:00
Arrival before 2 p.m. or after 10 p.m
You are welcome to deposit your luggage with us if you plan to arrive before 2 p.m. We kindly ask you to inform us if you intend to check in later than 6 p.m.
In the case of late check-in (after 10 p.m.), a flat rate of €10 per person arriving will be charged. Alternatively, we can also deposit your room card in the key safe, so there are no additional costs for you.
Arrival on the rest day
Tuesday and Wednesday are our days off - if you arrive on one of these days, please be sure to let us know the approximate time of your arrival and a telephone number where we can reach you.
The restaurant is also not open on these days (more information at the restaurant opening times)
In the case of late check-out, we charge €10/hour of extension
We ask that you settle your bill between 8:00 and 10:30 a.m. on the day of departure. If you want to leave before 8 a.m., we ask you to settle the bill the evening before or let us know.
7:30 a.m. – 10:30 a.m
Stays of 1 or 2 nights cost 10€ more than the price/night from 3 nights. So you can save costs if you stay longer with us. Special discounts are available to you for bookings of 5 nights or more.
The price for single use of a double room is calculated as a 30% discount on the regular room price for double occupancy.
Children's prices are only valid for 1 full-paying adult in the room
Cancellation up to 10 days before arrival is free of charge, up to 1 day before arrival 90% of the price will be charged in cancellation fees. In the event of a no-show, the total price will be charged.
In winter (December - April) the following applies:
Cancellation up to 14 days before arrival is free of charge, up to 1 day before arrival 90% of the price will be charged in cancellation fees. In the event of a no-show, the full price will be charged.
Exception: 25.12.2023 - 02.01.2024 and 10. - 24.02.2024
Cancellation up to 30 days before arrival is free of charge, 29 to 7 days before arrival we charge 70% of the booking amount, 6 to 1 day before arrival 90% of the price in cancellation fees. In the event of a no-show, the full price will be charged.
Dogs are allowed in the hotel on request and at an additional cost. The price per dog/night is 25 euros (without food). Only one dog is allowed per room, which you should register with us prior to your arrival.
Please bring an appropriate dog bed/dog blanket with you. It is expressly forbidden for the dog to lie on/in the bed or on the upholstered furniture. If this is disregarded, we reserve the right to request an additional final cleaning.
We ask for your understanding that not all rooms can be booked with a dog. Unfortunately, if you do not register your dog in advance, we cannot guarantee a room.
In our restaurant, dogs are only allowed at the tables in our front building (2 tables) and in the garden. They may not be brought into our parlors in the restaurant. Please let us know in advance if you would like to bring your dog with you.
You pay directly at the hotel. Payment is preferred in cash or by EC card. However, Visa, MasterCard and American Express are also accepted. All prices in euros including VAT and plus €1.50 accommodation tax and €0.05 tourism promotion fund per person and day (from 16 years of age).
Our beds have down bedding. Please let us know if you have an allergy so that we can provide your room with appropriate anti-allergic bed linen
Smoking is strictly forbidden in the entire building and also in the old laundry room. There is access to outdoor areas on all floors. Some rooms have a private balcony. Failure to comply with the smoking ban in the room will result in a fine of 250 euros.
IBAN: AT39 3503 9000 2601 3748
Restaurant opening hours
Please let us know if you would like to eat with us so that we can reserve a table for you.
Our à la carte restaurant is open at the following times:
Mon, Wed, Thu, Fri, weekend + public holidays:
11:30 – 14:00 and 17:30 – 21:00
Tuesday and Wednesday rest days
A standard evening menu is possible on Wednesdays in the high season - this service is only available to our house guests and by prior arrangement.
Restaurant curfew: 11:30 p.m
After the closing time in the restaurant, you are welcome to take a seat in our old laundry room/ fireplace room.
Our surprise menu (Carte Blanche) is only available if ordered in advance (at least 1 day in advance). If you are only staying one night and would like the menu, please let us know BEFORE you arrive.
E-charging stations and covered parking spaces are available for our house guests. On request we can also offer two garage spaces in a locked garage. Please let us know if you need an e-charging station.
Our rooms are equipped with small refrigerators and are filled with mineral water (free of charge). We are happy to fill these with other desired drinks if required and on request.
Natural swimming pond
Our large natural bathing pond with a length of almost 40 meters can be reached from our terrace in a few minutes via the Franzl-Weg. It is available to our house guests from 10 a.m. to 8 p.m. On Tuesday it cannot be used for cleaning and maintenance purposes.
There is currently (as of summer 2023) no sauna in our house, but this is already being planned.
Old laundry room/ fireplace room
These rooms (accessible via the courtyard) are available to our house guests around the clock and can also be used after the curfew in the restaurant.
Please note that children and young people up to the age of 16 are only allowed to stay under adult supervision.
You can take the lift to the 2nd floor. The attic can only be reached via a wide staircase.
30/10/2023 up to and including 06/12/2023
04/02/2024 up to and including 05/01/2024
04/11/2024 up to and including 04/12/2024